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Knowledge Base Home Page > NetCall Digital Telephone | Contact Us Search the Mascon Cable Knowledge Base Browse by Category   -- Select a Category --- Airspeed Wireless     - FAQs- Internet     - Email & Webmail           - Email Configuration           - Apple Mail           - Eudora           - Incredimail           - iPhone or iPod Touch           - Netscape           - Outlook 2000           - Outlook 2002/2003           - Outlook 97           - Outlook Express           - Thunderbird           - Windows Mail           - Error Messages           - SPAM     - Macintosh Troubleshooting     - Networks     - News Groups     - Routers     - Security & Virus Information     - Tutorials     - Web Browsers           - Error Messages           - Macintosh Browsers           - Internet Explorer           - Netscape           - Windows Browsers           - Internet Explorer           - Netscape     - Windows Troubleshooting     - Wireless Hotspot- Miscelleneous- NetCall Digital Telephone     - Features     - Setup and Configuration- Television     - Basic Cable TV (Analog)     - Digital Cable TV     - General Inquirees     - HDTV- Web Hosting     - Domain Name     - Plesk Hosting Service     - Web Site View Questions by Category: Features (20) Setup and Configuration (11) Browse "NetCall Digital Telephone" Questions There were 33 questions found in this category: NetCall Digital Phone Limitations NetCall is an internet based telephone service that offers many advantages and most of the same feat...   If I assign a virtual number (Calgary for example) to my NetCall box, are my calls to Calgary free? YESCalls people make to you from Calgary will be free AND calls you make to Calgary will be fre...   Can I have two email addresses assigned to my NetCall account so I receive my voicemail emails at two locations? No, however you can have your primary email address forward messages to a second email address, that...   What are NetCall long distance rates to countries outside of North America? NetCalls long distance rates are available here....   Where do I go to see my NetCall Long Distance reports? You can view your long distance history by logging into the NetCall Management Area found below.http...   Can someone call me collect on NetCall? Yes. You can make a collect call, the rate is $1.00 per minute or more, depending on where the call ...   Can I connect more than one computer to the i-box, allowing me to share my Internet connection? Yes. The NetCall Voice Gateway functions as a NAT (Network Address Translation), an Intern...   How do I make free NetCall to NetCall calls? Just dial the NetCall phone number for the NetCall customer you are trying to dial. The NetCall...   Why does my NetCall call break up or cut out? NetCall works on the upstream bandwidth, if people are downloading music from your computer this cou...   What additional equipment is required? The NetCall starter kit consists of all required hardware and cables for installation. There is no a...   When are your international rates valid? NetCall Digital Telephone's international rates are available 7 days a week, 24 hours a day, 365 day...   Is NetCall a secure voice service? NetCall digital telephone security is comparable to that offered by any landline or cellular provide...   Can my home alarm system work off the NetCall service? No, NetCall is a High Speed Internet service and not a replacement for a primary phone line. Many al...   Can I use a telephone line splitter to operate more than one telephone off of the NetCall Digital Telephone Gateway? Yes, it is possible to use a splitter to operate more than one phone. A cordless phone with companio...   Will NetCall work during a power outage? No, NetCall will not work during a power outage. NetCall is dependant upon having a working High Spe...   Is NetCall Macintosh compatible? Yes, NetCall services are compatible with any computer operating system. ...   What type of telephone do I require to use NetCall? NetCall will work with any regular touch tone phone. Expensive IP-based phones are not required to u...   Can I still use my computer while I am using NetCall to talk on the phone? Yes, you can still surf the Internet, work on documents and send email while using NetCall. ...   What will happen if there is a problem with my credit card? A customer will be given 14 days after a declined payment to provide NetCall with updated credit car...   How can I make an international call using NetCall? Simply pick up the phone and dial the international number as you normally would with your current p...   Do the people I am calling need to have NetCall service too? No, the people who you call do not need to be NetCall customers.The benefit of calling other NetCall...   Will a Fax machine work with NetCall? Yes, NetCall does support the use of a fax machines, however this feature only works&...   What happens to my NetCall service if I move? If you move within our service area, you can still use netCall with the same phone number however be...   What do I need to know about computers to get NetCall? Customers only require a High Speed Internet account and a telephone set. All other equipment requir...   Can I get more than one NetCall account? No, customers will be limited to one NetCall account per High Speed Internet connection. ...   Can I get 411 directory service with NetCall? Yes, NetCall offers 411 directory services. Customers who wish to use it can simply dial the area co...   Can I get 911 emergency service with NetCall? NetCall's 911 service has certain limitations as compared with traditional enhanced or E911 ser...   Where can I get NetCall service? NetCall Service can be used anywhere you have a broadband internet connection. As a NetCall customer...   Can I keep my current phone number with NetCall? At this time it is not possible to transfer your current land line number to use on your NetCall box...   Will NetCall work with a High Speed Lite connection? No, NetCall will only work with a High Speed connection....   Is Internet service included with NetCall? No, NetCall is a service that runs on your existing High Speed Internet connection....   How is NetCall different from my current local telephone service? NetCall is an Internet service that allows a user to make local and long distance calls in a similar...   Who would benefit the most from NetCall? NetCall is a service that would be perfect for a wide range of High Speed Internet users, including:...

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